1. About Us

Grit. is owned and operated by Gritxlabs Private Limited, incorporated under the Companies Act, 2013. All legal responsibilities, transactions, and consumer obligations are fulfilled by this entity.

2. Use of Website

By using our website, you agree:

• Not to misuse or interfere with the website.
• Not to attempt fraud, hacking, or unauthorized access.
• Not to copy or use our content for commercial purposes without permission.

3. Products & Orders

Product Information: We strive for accuracy, but product images may vary slightly due to screen settings and pricing/availability may change without notice.

Payments: All prices are in INR. Payments are processed securely through third-party payment gateways. We do not store full credit/debit card details on our servers.

4. Shipping, Returns & Refunds

Due to the consumable nature of our products and FSSAI regulations: Opened or used products cannot be returned unless defective or damaged. For damaged goods, claims must be made within 48 hours of delivery.

6. Intellectual Property

All content and branding belong to Gritxlabs Private Limited and are protected under Indian intellectual property laws. Unauthorized use of the 'Grit.' trademark is strictly prohibited.

7. Limitation of Liability

To the maximum extent permitted by law, our total liability shall not exceed the amount paid for the product in question or ₹1,000, whichever is lower.

8. Governing Law

These terms are governed by the laws of India. All disputes are subject to the jurisdiction of courts in Delhi, India.

9. Our Privacy Approach

Grit. believes in minimal data collection. No account creation is required to use our services, ensuring your browsing remains private.

10. Information We Collect

We collect necessary info for order fulfillment (Name, Shipping address, Phone, Email). Technical data (IP address, Browser type) is collected automatically to improve website functionality.

11. Cookies & Tracking

Our website uses cookies for functionality and analytics. You can control these through your browser settings.

12. How We Use Your Information

We use your data only to process orders, provide support, and comply with legal obligations. We do not sell or rent your personal data.

13. Data Sharing

Limited info is shared with courier partners, payment gateways, and hosting providers for operational purposes only.

14. Data Security

We implement SSL encryption and secure hosting infrastructure to protect your personal information.

15. Data Retention

Order records are kept for 7 years as required by Indian tax laws.

16. Your Rights

You may request access to, correction of, or deletion of your data where legally permissible by contacting our grievance officer.

17. Children's Privacy

Our website is not intended for individuals under 16 years of age.

18. Updates to Policy

We may update these Terms & Privacy Policy from time to time; updates will be posted on this page.